Resolved -
After a conversation with the ISP, the issue with the BGP sessions against the ISP has been resolved to prevent this behavior from recurring
Jan 28, 00:39 UTC
Update -
We are continuing to monitor for any further issues.
Jan 28, 00:33 UTC
Monitoring -
A measure has been implemented by the ISP to restore the service correctly. We are working to ensure that this situation does not happen again in the future.
Jan 28, 00:15 UTC
Investigating -
After a network change, where we needed to publish a new range, we encountered an issue with one of our ISPs. This has caused some customers to lose connection with the platform.
Jan 27, 23:30 UTC